New Patients:

What you need

When you come to the clinic for the first time, one of our team members will ask you for the following:

1. Your insurance card.
2. Your prescription for physical therapy from your caregiver (although, a prescription for Physical therapy is not necessary for treatment in Kentucky).
3. Any applicable co-pay.

Forms

Please print the "New Patient Forms" and take a few minutes in the comfort of your home, to carefully read and answer all of the questions. Then, bring the "New Patient Forms" filled out with you on your first visit. Download New Patient Forms in Adobe Acrobat Format (.PDF) Click Here.

What to Expect

1. Your assessment will be a thorough orthopedic medical examination based on current scientific evidence.
2. You will be assessed and treated on your first visit.
3. You may receive a short exercise or positioning program to recreate the positive outcomes you experienced during your treatment.
4. You will be encouraged to perform your exercise program at home and progress to independence in your lifestyle.
5. In most cases, you will be asked to return for at least one follow up visit in order to reassess your condition or progress you as necessary.

10 Things Every Patient Should Know Before Starting Physical Therapy

1. Exercise your access.
   1. Kentucky law allows any patient to have direct access privileges to the physical therapist of his or her choice.
2. Look for a qualified specialist.
   1. Studies have shown that being treated by a therapist who has advanced education or experience can actually decrease the number of visits you may need.
3. Ask questions. A qualified therapist should be able to provide answers to the following questions:
   1. What is my diagnosis?
   2. Is physical therapy the best treatment for my condition?
   3. How much time does this condition usually take to get better?
   4. How much better should I expect to get by the end of treatment?
   5. Is my health insurance going to cover my treatment?
4. Understand your prognosis.
   1. Your therapist should be able to explain your injury/condition to you and what your outcome possibilities are thoroughly.
5. Understand the term of your treatment.
   1. Each person and injury is unique; however, there are standards and protocols for the number of visits required for each type of injury.
6. Do your exercises.
   1. Research shows that most patients respond much better when clinical therapy is combined with home exercises.
7. Embrace the goals of your therapy:
   1. Your therapist’s intent is to help you regain your independence, educate you about your condition, share self-treatment methods, and emphasize a strong wellness component for injury prevention in the future.
8. To ensure great communication, always ask your therapist any questions you have regarding your care.
9. Determine Your Payer Source Eligibility:
   1. Before you begin therapy, be sure the physical therapy clinic you select will accept your health care insurance and to determine if your eligibility requirements are met. All insurances require that you have need of skilled care and that there be a reasonable expectation of improvement in your current health status as a result of your therapy.
10. Always feel free to consult the billing staff for questions regarding your health insurance or payment status.